Privacy policy

Privacy Policy

Last Updated: 1 July 2025

This Privacy Policy describes how Jewel Street (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from https://jewelstreet.co.in (the “Site”) or interact with our products and services (collectively, the “Services”).

Our store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products online.

🔐 Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal data:

  • Contact Information: Name, phone number, email, shipping and billing address

  • Order & Payment Information: Payment method, transaction details (note: we do not store full card details)

  • Account Data: Login credentials (if applicable), preferences, wishlists

  • Communication Data: Emails, messages, WhatsApp interactions

  • Device & Technical Data: IP address, browser type, operating system, cookies, usage analytics

  • Marketing Data: Email engagement, campaign interactions

📥 How We Collect Your Information

We collect your information in the following ways:

  • Directly from you: When you place an order, subscribe to our newsletter, or contact us

  • Automatically: When you browse our website via cookies, tracking pixels, or analytics tools

  • Via Shopify: As our store platform, Shopify collects and processes relevant data on our behalf

  • From third parties: Advertising platforms, social media, or affiliate partners

🛠️ How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website, services, and user experience

  • Send you marketing and promotional content (only if you opt in)

  • Detect and prevent fraud

  • Comply with applicable laws and tax/regulatory obligations

🤝 Disclosure of Personal Information

We may share your data with:

  • Shopify Inc. (our e-commerce platform provider)

  • Payment gateways (like Razorpay, PayPal, etc.)

  • Third-party logistics & delivery providers

  • Email marketing and CRM providers

  • Legal or government authorities (only if required by law)

  • In connection with a business transfer or merger

We never sell your personal data.

🌐 International Data Transfers

As Shopify operates globally, your data may be stored or processed in other countries.
We rely on Standard Contractual Clauses (SCCs) or similar safeguards where required by law.

👧 Children's Privacy

Our Services are not intended for individuals under the age of 13 (or the applicable age of consent in your country).
We do not knowingly collect data from children. Parents may contact us to request deletion of such data.

🔒 Data Security & Retention

We implement reasonable safeguards to protect your personal data from unauthorized access or disclosure.
However, no method is 100% secure.

We retain your data for as long as necessary to fulfill the purposes described in this policy, or as required by law.

📜 Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent or object to processing

  • Request data portability

To exercise your rights, please contact us at the email below or use Shopify’s Privacy Portal.

🔗 Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices of third parties — please review their policies separately.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time.
When we do, we’ll post the updated date at the top of this page.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Email: jewelstreet.web75@gmail.com
Address:
Jewel Street,
J-75 Rajouri Garden Marg, Block J,
Rajouri Garden, Shop No. 3,
New Delhi, DL, 110027, India